We exist to serve you. We expect ourselves to fulfill our promises to you, and we expect you to be completely satisfied with your new wedding gown. If for any reason we have not met these expectations, we offer a straightforward refund or exchange policy. This is our way of building trust and reassuring you that you can buy with confidence. If there are any issues with your dress, please contact us within 30 days of your purchase, and we'll work with you on a return or exchange.